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1
Secret service hidden systems that deliver unforgettable customer service /
by DiJulius, John R., 1964-
Published 2003
Subjects: “...Consumer satisfaction....”
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2
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
by Inghilleri, Leonardo.
Published 2010
Subjects: “...Consumer satisfaction....”
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3
What's the secret? to providing a world-class customer experience /
by DiJulius, John R., 1964-
Published 2008
Subjects: “...Consumer satisfaction....”
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4
Superior customer satisfaction and loyalty : engaging customers to drive performance /
by Goldstein, Sheldon D.
Published 2009
Subjects: “...Consumer satisfaction....”
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5
Beyond the ultimate question : a systematic approach to improve customer loyalty /
by Hayes, Bob E., 1963-
Published 2009
Subjects: “...Consumer satisfaction....”
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6
Mobile telecommunication customer loyalty in Nigeria : determining factors /
by Bello, Olayiwola
Published 2013
Subjects: “...Consumer satisfaction -- Nigeria....”
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7
How to win friends and influence profits the art of winning more business from your clients /
by Kean, David.
Published 2008
Subjects: “...Consumer satisfaction....”
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8
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system /
by Johnson, Michael D.
Published 2000
Subjects: “...Consumer satisfaction....”
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9
Knock your socks off selling /
by Gitomer, Jeffrey H.
Published 1999
Subjects: “...Consumer satisfaction....”
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10
The ultimate question : driving good profits and true growth /
by Reichheld, Frederick F.
Published 2006
Subjects: “...Consumer satisfaction....”
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