What's the secret? to providing a world-class customer experience / John R. DiJulius.

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Bibliographic Details
Online Access: Access E-Book
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Main Author: DiJulius, John R., 1964-
Corporate Author: ProQuest (Firm)
Format: Electronic eBook
Language:English
Published: Hoboken, N.J. : Wiley, c2008.
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Call Number: HF5415.5 .D5583 2008