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1
The digital reference research agenda /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- Congresses....”
Conference Proceeding Book
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3
The Atlas of New Librarianship /
by Lankes, R. David, 1970-
Published 2011
Subjects: “...Library science -- Philosophy....”
Book
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4
Expect more : demanding better libraries for today's complex world /
by Lankes, R. David, 1970-
Published 2012
Subjects: “...Library science -- Philosophy....”
Book
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6
The virtual reference experience : integrating theory into practice /
Published 2004
Subjects: “...Electronic reference services (Libraries)...”
Book
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7
Virtual reference service : from competencies to assessment /
Published 2008
Subjects: “...Electronic reference services (Libraries)...”
Book
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8
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation /
Published 2000
Subjects: “...Electronic reference services (Libraries) -- United States -- Planning....”
Book
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9
Implementing digital reference services : setting standards and making it real /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Conference Proceeding Book
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10
The virtual reference desk : creating a reference future /
Published 2006
Subjects: “...Electronic reference services (Libraries)...”
Book
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11
Reference renaissance : current and future trends /
Published 2010
Subjects: “...Reference services (Libraries) -- Congresses....”
Book
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