2
The Atlas of New Librarianship /
by Lankes, R. David, 1970-
Published 2011
Book
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3
Expect more : demanding better libraries for today's complex world /
by Lankes, R. David, 1970-
Published 2012
Book
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4
The virtual reference desk : creating a reference future /
Published 2006
Other Authors: “...Lankes, R. David, 1970-...”
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5
The virtual reference experience : integrating theory into practice /
Published 2004
Other Authors: “...Lankes, R. David, 1970-...”
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6
Implementing digital reference services : setting standards and making it real /
Published 2003
Other Authors: “...Lankes, R. David, 1970-...”
Conference Proceeding Book
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7
Virtual reference service : from competencies to assessment /
Published 2008
Other Authors: “...Lankes, R. David, 1970-...”
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8
Reference renaissance : current and future trends /
Published 2010
Other Authors: “...Lankes, R. David, 1970-...”
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9
The library innovation toolkit : ideas, strategies, and programs /
Published 2015
Other Authors: “...Lankes, R. David, 1970-...”
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eBook
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10
The digital reference research agenda /
Published 2003
Other Authors: “...Lankes, R. David, 1970-...”
Conference Proceeding Book
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11
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation /
Published 2000
Other Authors: “...Lankes, R. David, 1970-...”
Book
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