Library performance and service competition : developing strategic responses / Larry Nash White.
A practice-driven and proven resource for library administrators of all types of libraries. This work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and us...
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
Oxford :
Chandos Publishing,
2008.
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| Series: | Chandos information professional series.
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| Subjects: |
Internet
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| Call Number: |
Z678.85 .W45 2008 |
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