Performance measurement in library and information services / Christine Abbott.

This is a practical guide covering the types of indicators to use and the role of performance measurement in LIS management. The book is aimed at all those who wish to measure the performance of their service, and are unsure where to start.

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Bibliographic Details
Main Author: Abbott, Christine.
Other Authors: Webb, Sylvia P.
Format: Book
Language:English
Published: London : Aslib, the Association for Information Management, 1994.
Series:Aslib know how series.
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Call Number: Z678.85 .A22 1994
Status: Available  Request this item