50 activities for achieving excellent customer service Darryl S. Doane, Rose D. Sloat, authors & editors.
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| Online Access: |
Access E-Book |
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Amherst, Mass. :
HRD Press,
c2003.
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| Physical Description: | xiii, 257 p. : ill. |
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| Bibliography: | Includes bibliographical references and index. |
| Access: | Access to electronic resources restricted to Simmons University students, faculty and staff. |