Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay and Surya Poudel.
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| Online Access: |
Access E-Book |
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
| Other Authors: | , |
| Format: | eBook |
| Language: | English |
| Published: |
Newcastle upon Tyne, England :
Cambridge Scholars Publishing,
2015.
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| Subjects: |
Internet
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| Call Number: |
HF5415.5 .E543 2015 |
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