Your customer rules! : delivering the Me2B experiences that today's customers demand /

Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe.

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Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Main Authors: Price, Bill, 1950- (Author), Jaffe, David, 1963- (Author)
Format: eBook
Language:English
Published: San Francisco, California : Jossey-Bass, [2015]
Edition:First edition.
Subjects:
Customer relations.
Customer services.
Consumer satisfaction.
Electronic books.

Internet

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Holdings details from Online Resources
Call Number: HF5415.5 .P68 2015

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