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1
Designing and implementing virtual reference services a LITA guide /
Published 2013
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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2
Assessing reference and user services in a digital age /
Published 2006
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Book
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3
Chat reference : a guide to live virtual reference services /
by Ronan, Jana.
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Book
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4
Virtual reference services : issues and trends /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Book
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5
Implementing digital reference services : setting standards and making it real /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Conference Proceeding Book
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6
Virtual reference service : from competencies to assessment /
Published 2008
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Book
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7
Digital reference services /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Book
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8
Digital reference services /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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eBook
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