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1
Innovative redesign and reorganization of library technical services : paths for the future and case studies /
Published 2004
Table of Contents: “...Navigating toward the future, building on our strengths: reorganization and change at Emory...”
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2
The quality infrastructure : measuring, analyzing, and improving library services /
Published 2014
Table of Contents: “... Coraggio, Susan Makar, and Mylene Ouimette -- Pursuing organizational performance excellence : the Emory...”
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3
Outsourcing library technical services operations : practices in academic, public, and special libraries /
Published 1997
Table of Contents: “... of the Claremont Colleges -- Authority control: outsourcing retrospective and ongoing processing at the Emory...”
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