The quality infrastructure : measuring, analyzing, and improving library services / edited by Sarah Anne Murphy.

A library's infrastructure of programs and personnel is its most valuable asset, providing the foundation for everything it does and aspires to do, which is why assessment is so vitally important. In this collection of case studies, Murphy and her team of contributors describe how quality asses...

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Bibliographic Details
Other Authors: Murphy, Sarah Anne (Editor)
Format: Book
Language:English
Published: Chicago : American Library Association, 2014.
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Call Number: Z675.U5 Q35 2014
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