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1
Secret service hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
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DiJulius, John R., 1964-
Published 2003
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2
Exceptional service, exceptional profit the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon.
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Inghilleri, Leonardo.
Published 2010
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What's the secret? to providing a world-class customer experience / John R. DiJulius.
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DiJulius, John R., 1964-
Published 2008
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How to win friends and influence profits the art of winning more business from your clients / David Kean and Chris Cowpe.
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Kean, David.
Published 2008
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Marketingziel Kundenbindung die Kundenkarte im Einzelhandel / Thomas vor der Sielhorst.
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Sielhorst, Thomas vor der.
Published 2009
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