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Library of Congress Call Number:
H - Social Science
Suggested Subjects:
Customer loyalty
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Marketing research
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Research
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Library of Congress Call Number:
H - Social Science
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Customer loyalty
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Library Catalog | Simmons University - "Consumer satisfaction"
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Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen.
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Allen, Danica R., 1959-
Published 2004
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