Library Catalog | Simmons University - (Subject:"Simmons University authors")

1

Unobtrusive testing and library reference services /

Unobtrusive testing and library reference services / by Peter Hernon and Charles R. McClure.

by Hernon, Peter., McClure, Charles R.
Published 1987

Subjects: “...Simmons University authors. Hernon, Peter....”

Book

2

Delivering satisfaction and service quality : a customer-based approach for libraries /

Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman.

by Hernon, Peter.
Published 2001

Subjects: “...Simmons University authors. Hernon, Peter....”

Book