Organizational trust : a cultural perspective / edited by Mark N.K. Saunders ... [et al.].

"The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships not only involve working ac...

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Bibliographic Details
Other Authors: Saunders, Mark, 1959-
Format: Book
Language:English
Published: New York : Cambridge University Press, 2010.
Series:Cambridge companions to management.
Subjects:
Table of Contents:
  • Part I. The conceptual challenge of researching trust across different 'cultural spheres'. 1. Unraveling the complexities of trust and culture / Graham Dietz, Nicole Gillespie and Georgia Chao
  • 2. Trust differences across national-societal cultures : much to do or much ado about nothing? / Donald L. Ferrin and Nicole Gillespie
  • 3. Towards a context-sensitive approach to researching trust in inter-organizational relationships / Reinhard Bachmann / 4. Making sense of trust across cultural contexts / Alex Wright and Ina Ehnert
  • Part II. Trust across different 'cultural spheres' : inter-organizational studies. 5. Examining the relationship between trust and culture in the consultant-client relationship / Stephanos Avakian, Timothy Clark and Joanne Roberts
  • 6. Checking, not trusting : trust, distrust and cultural experience in the auditing profession / Mark R. Dibben and Jacob M. Rose
  • 7. Trust barriers in cross-cultural negotiations : a social psychological analysis / Roderick M. Kramer
  • 8. Trust development in German-Ukrainian business relationships : dealing with cultural differences in an uncertain institutional context / Guido Möllering and Florian Stache
  • 9. Culture and trust in contractual relationships : a French-Lebanese cooperation / Hèla Yousf
  • 10. Evolving institutions of trust : personalized and institutional bases of trust in Nigerian and Ghanaian food trading / Fergus Lyon and Gina Porter
  • Part III. Trust across different 'cultural spheres' : intra-organizational studies. 11. The role of trust in international cooperation in crisis areas : a comparison of German and US-American NGO partnership strategies / L. Ripley Smith and Ulrike Schwegler
  • 12. Antecedents of supervisor trust in collectivist cultures: evidence from Turkey and China / S. Arzu Wasti and Hwee Hoon Tan
  • 13. Trust in turbulent times : organizational change and the consequences for intra-organizational trust / Veronica Hope-Hailey, Elaine Farndale and Clare Kelliher
  • 14. The implications of language boundaries on the development of trust in international management teams / Jane Kassis Henderson
  • 15. The dynamics of trust across cultures in family firms / Isabelle Mari
  • Part IV. Conclusions and ways forward. 16. Emerging themes, implications for practice, and directions for research / Mark N.K. Saunders, Denise Skinner and Roy J. Lewicki.