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|a Z675.U5 M86 2009
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| 100 |
1 |
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|a Munde, Gail.
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| 245 |
1 |
0 |
|a Surviving the future :
|b academic libraries, quality, and assessment /
|c Gail Munde and Kenneth Marks. .
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| 260 |
|
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|a London :
|b Chando Pub.,
|c 2009.
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| 300 |
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|a xvi, 201 p. :
|b ill. ;
|c 24 cm.
|
| 504 |
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|a Includes bibliographical references and index.
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| 505 |
0 |
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|a 1. Quality, assessment and evaluation 2. Creating a culture of assessment 3. Frameworks for quality Improvement 4. Strategic planning, the Balanced Scorecard and benchmarking 5. Performance Indicators 6. The library's role in successful faculty research and teaching 7. The library's role in successful postgraduate and professional education 8. The library's role in the success of undergraduate students 9. User satisfaction as a quality indicator -- 10. Using group norms and peer comparisons as contexts for quality 11. Toward surviving the future
|
| 650 |
|
0 |
|a Academic libraries
|x Aims and objectives.
|
| 650 |
|
0 |
|a Academic libraries
|x Evaluation.
|
| 700 |
1 |
|
|a Marks, Kenneth.
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