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1
Co-creating service experience /
Published 2015
Subjects: “...Service industries -- Management -- Periodicals....”
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2
International journal of service industry management.
Published 2007
Subjects: “...Service industries -- Management....”
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3
Enhancing theory development in service research /
Published 2016
Subjects: “...Service industries -- Management -- Periodicals....”
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4
Internationalization of service firms
Published 2007
Subjects: “...Service industries -- Management....”
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5
Special issue from the 4th SIG services research conference services research - a truly global discipline /
Published 2006
Subjects: “...Service industries -- Management....”
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6
The professional services firm bible
by Baschab, John, 1968-
Published 2005
Subjects: “...Service industries -- Management....”
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7
Service quality crossing boundaries /
Published 2003
Subjects: “...Service industries -- Management....”
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8
Service quality a global perspective /
Published 2003
Subjects: “...Service industries -- Management....”
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10
Household production, services and monetary policy
by Lonkeng Ngouana, Constant.
Published 2012
Subjects: “...Service industries -- Management....”
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11
Research in e-service
Published 2002
Subjects: “...Service industries -- Management....”
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12
The impact of technology on services
Published 2002
Subjects: “...Service industries -- Management....”
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13
Services marketing and management
by Gilmore, Audrey.
Published 2003
Subjects: “...Service industries -- Management....”
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14
Services management
by Appannaiah, H. R.
Published 2010
Subjects: “...Service industries -- Management....”
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15
International cases in tourism management
by Horner, Susan.
Published 2003
Subjects: “...Service industries -- Management....”
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16
HR at your service lessons from benchmark service organizations /
by Latham, Gary P.
Published 2012
Subjects: “...Service industries -- Management....”
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17
Selected papers from QUIS 10 Conference 2007
Published 2008
Subjects: “...Service industries -- Management -- Congresses....”
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18
Service science
by Daskin, Mark S., 1952-
Published 2010
Subjects: “...Service industries -- Management....”
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19
5S for service organizations and offices : a lean look at improvements /
by Sarkar, Debashis
Published 2006
Subjects: “...Service industries -- Management....”
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20
Services management (including skill development) /
by Ramachandra, K.
Published 2010
Subjects: “...Service industries -- Management....”
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21
Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements /
by Sarkar, Debashis
Published 2007
Subjects: “...Service industries -- Management -- Handbooks, manuals, etc....”
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22
Involving customers in new service development
Published 2006
Subjects: “...Service industries -- Management....”
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23
Lean six sigma service excellence a guide to green belt certification and bottom line improvement /
by Taylor, Gerald M.
Published 2009
Subjects: “...Service industries -- Management....”
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24
Quality a critical introduction /
by Beckford, John, 1958-
Published 2009
Subjects: “...Service industries -- Management -- Case studies....”
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25
A guide to financial regulation for fintech entrepreneurs /
by Loesch, Stefan, 1969-
Published 2018
Subjects: “...Financial services industry -- Management....”
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26
Hyperconnectivity : economical, social and environmental challenges /
Subjects: “...Online information services industry -- Management....”
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27
Collaborative leadership in financial services
by Ullah, Philip.
Published 2011
Subjects: “...Financial services industry -- Management....”
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28
Service desk and incident manager : careers in IT service management /
by Wheatcroft, Peter
Published 2014
Subjects: “...Computer service industry -- Management....”
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29
Governance, compliance and supervision in the capital markets /
by Swammy, Sarah, McMaster, Michael
Published 2018
Subjects: “...Financial services industry -- Management....”
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30
Service design and delivery : how design thinking can innovate business and add value to society /
by Kurokawa, Toshiaki.
Published 2015
Subjects: “...Service industries -- Management....”
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31
Implementación de Calidad de Servicio basada en ISO/IEC 20000 : Una Guía de Gestión /
by Kunas, Michael.
Published 2012
Subjects: “...Computer service industry -- Management -- Standards....”
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32
The growth mindset : leadership makes a difference in wealth management /
by Capozzi, Rick, 1960-
Published 2018
Subjects: “...Financial services industry -- Management....”
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33
Enterprise compliance risk management : an essential toolkit for banks and financial services /
by Ramakrishna, Saloni P., 1957-
Published 2015
Subjects: “...Financial services industry -- Management....”
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34
Governance and control of financial systems a resilience engineering perspective /
by Sundström, Gunilla.
Published 2011
Subjects: “...Financial services industry -- Management....”
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35
The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth /
by Knapp, Rob, 1946-
Published 2008
Subjects: “...Financial services industry -- Management....”
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36
The end of ethics and a way back how to fix a fundamentally broken global financial system /
by Malloch, Theodore Roosevelt.
Published 2013
Subjects: “...Financial services industry -- Management....”
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37
The compliance revolution : how compliance needs to change to survive /
by Jackman, David, 1960-
Published 2015
Subjects: “...Financial services industry -- Management....”
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