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161
Managing the twenty-first century reference department : challenges and prospects /
Published 2003
Subjects: “...Reference services (Libraries) -- Management....”
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162
Dealing with an international clientele : communications, diplomacy and etiquette /
by Meredith, Meri.
Published 2005
Subjects: “...Reference services (Libraries)...”
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163
International reader in the management of library, information and archive services /
by Vaughan, Anthony.
Published 1987
Subjects: “...Reference services (Libraries) -- Management....”
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164
RUSA update
Published 1996
Subjects: “...Reference services (Libraries) -- United States -- Periodicals....”
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165
The Publishing and review of reference sources /
Published 1987
Subjects: “...Reference services (Libraries)...”
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166
Reaching diverse audiences with virtual reference and instruction : a practical guide for librarians /
Subjects: “...Electronic reference services (Libraries)...”
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167
Library conversations : reclaiming interpersonal communication theory for understanding professional encounters /
Subjects: “...Reference services (Libraries)...”
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168
Repositioning reference : new methods and new services for a new age /
Subjects: “...Reference services (Libraries)...”
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169
Developing reference collections and services in an electronic age : a how-to-do-it manual for librarians /
by Cassell, Kay Ann.
Published 1999
Subjects: “...Electronic reference services (Libraries) -- United States....”
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170
Training paraprofessionals for reference service : a how-to-do-it manual for librarians /
by Morgan, Pamela J.
Published 2009
Subjects: “...Reference services (Libraries) -- Study and teaching -- United States....”
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171
Training paraprofessionals for reference service : a how-to-do-it manual for librarians /
by McDaniel, Julie Ann.
Published 1993
Subjects: “...Reference services (Libraries) -- Study and teaching -- United States....”
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172
Basic reference sources : a self-study manual /
by Taylor, Margaret, 1930-
Published 1990
Subjects: “...Reference services (Libraries) -- Problems, exercises, etc....”
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173
Library instruction and reference services /
Published 1984
Subjects: “...Reference services (Libraries)...”
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174
Reference and online services handbook : guidelines, policies, and procedures for libraries, volume II /
Published 1986
Subjects: “...Reference services (Libraries) -- Handbooks, manuals, etc....”
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175
Fundamentals of reference
by Mulac, Carolyn.
Published 2012
Subjects: “...Reference services (Libraries) -- United States....”
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176
Fundamentals of reference /
by Mulac, Carolyn.
Published 2012
Subjects: “...Reference services (Libraries) -- United States....”
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177
The reference librarian's policies, forms, guidelines, and procedures handbook : with CD-ROM /
Published 2006
Subjects: “...Reference services (Libraries) -- United States -- Handbooks, manuals, etc....”
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178
New concepts in digital reference
by Lankes, R. David.
Published 2009
Subjects: “...Electronic reference services (Libraries)...”
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179
Wide-area networks in libraries : technology, applications, and trends /
Published 1992
Subjects: “...Reference services (Libraries) -- Automation....”
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180
The Service imperative for libraries : essays in honor of Margaret E. Monroe /
Published 1982
Subjects: “...Reference services (Libraries) -- United States....”
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