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1
Evaluation of reference services /
Published 1984
Subjects: “...Reference services (Libraries) -- Evaluation....”
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2
Evaluating reference services : a practical guide /
by Whitlatch, Jo Bell.
Published 2000
Subjects: “...Reference services (Libraries) -- Evaluation....”
Book
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3
Virtual reference benchmarks.
Published 2014
Subjects: “...Electronic reference services (Libraries) -- Evaluation....”
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4
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation /
Published 2000
Subjects: “...Electronic reference services (Libraries) -- United States -- Planning....”
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5
Assessing reference and user services in a digital age /
Published 2006
Subjects: “...Electronic reference services (Libraries) -- Evaluation....”
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6
Implementing digital reference services : setting standards and making it real /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Conference Proceeding Book
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7
The evaluation of worldwide digital reference services in libraries /
by Liu, Jia, 1968-
Published 2007
Subjects: “...Electronic reference services (Libraries) -- Evaluation....”
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9
Assessment and accountability in reference work /
Published 1992
Subjects: “...Reference services (Libraries) -- Evaluation....”
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10
Unobtrusive testing and library reference services /
by Hernon, Peter., McClure, Charles R.
Published 1987
Subjects: “...Reference services (Libraries) -- Evaluation....”
Book
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11
Evaluation of public services and public services personnel /
Published 1991
Subjects: “...Reference services (Libraries) -- Evaluation -- Congresses....”
Conference Proceeding Book
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12
Using the Internet as a reference tool : a how to-do-it manual for librarians /
by Sauers, Michael P.
Published 2001
Subjects: “...Electronic reference services (Libraries)...”
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13
Modern pathfinders : creating better research guides /
by Puckett, Jason, 1969-
Published 2015
Subjects: “...Electronic reference services (Libraries)...”
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