Effect of technological innovations on Reference services (Libraries) 14 Electronic reference services (Libraries) 12 Reference librarians 12 Information technology 8 Librarians 5 Libraries and distance education 4 more ... Libraries and the Internet 4 Academic libraries 3 Forecasting 3 Professional ethics 3 Academic librarians 2 Information consultants 2 Information literacy 2 Internet in library reference services 2 Libraries and institutions 2 Management 2 Organizational change 2 Professional relationships 2 Relations with faculty and curriculum 2 Teams in the workplace 2 Web-based instruction 2 Computer networks 1 Customer services 1 Distance education 1 Education, Higher 1 Embedded librarians 1 Internet in higher education 1 Libraries 1 Library Web sites 1 less ...