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1
Conducting the Reference Interview : a How-To-Do-It Manual for Librarians /
by Ross, Catherine Sheldrick.
Published 2009
Subjects: “...Reference services (Libraries)...”
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2
Crash course in contemporary reference /
by Goldsmith, Francisca
Published 2017
Subjects: “...Reference services (Libraries)...”
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3
Digital versus non-digital reference : ask a librarian online and offline /
Published 2004
Subjects: “...Electronic reference services (Libraries)...”
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4
Reference service /
by Ranganathan, S. R. 1892-1972.
Published 1961
Subjects: “...Reference services (Libraries)...”
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5
Reference as the promotion of free inquiry /
by Shores, Louis, 1904-1981.
Published 1976
Subjects: “...Reference services (Libraries)...”
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6
Reference work and its tools.
by Mukherjee, A. K. 1908-1991.
Published 1971
Subjects: “...Reference services (Libraries)...”
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7
The effective reference librarian /
by Thomas, Diana M.
Published 1981
Subjects: “...Reference services (Libraries)...”
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8
Conflicts in reference services /
Published 1985
Subjects: “...Reference services (Libraries)...”
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9
Interviewing for counselor and reference librarians
by Penland, Patrick R., 1918-
Published 1970
Subjects: “...Reference services (Libraries)...”
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10
The growth of reference service in the United States from 1876 to 1893
by Kaplan, Louis, 1909-
Published 1952
Subjects: “...Reference services (Libraries)...”
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11
Reference library services : function, finance and the future /
Published 1983
Subjects: “...Reference services (Libraries)...”
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12
The librarian and reference service /
Published 1977
Subjects: “...Reference services (Libraries)...”
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13
Reference services.
by Rowland, Arthur Ray, 1930-
Published 1964
Subjects: “...Reference services (Libraries)...”
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14
Introduction to reference work /
by Hutchins, Margaret, 1884-1961.
Published 1944
Subjects: “...Reference services (Libraries)...”
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15
Practical reference work /
by Grogan, Denis Joseph.
Published 1979
Subjects: “...Reference services (Libraries)...”
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16
Information service in libraries,
by Foskett, D. J
Published 1958
Subjects: “...Reference services (Libraries)...”
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17
The librarian and reference queries : a systematic approach /
Subjects: “...Reference services (Libraries)...”
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18
The development of reference services through academic traditions, public library practice and special librarianship.
by Rothstein, Samuel, 1921-
Published 1955
Subjects: “...Reference services (Libraries)...”
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19
Information service in public libraries ; two studies /
by Crowley, Terence, 1935-
Published 1971
Subjects: “...Reference services (Libraries)...”
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20
Reference service /
by Davinson, Donald, 1932-2023.
Published 1980
Subjects: “...Reference services (Libraries)...”
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21
Chat reference : a guide to live virtual reference services /
by Ronan, Jana.
Published 2003
Subjects: “...Electronic reference services (Libraries)...”
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22
Introduction to reference work in the digital age /
by Janes, Joseph.
Published 2003
Subjects: “...Reference services (Libraries)...”
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23
The virtual reference experience : integrating theory into practice /
Published 2004
Subjects: “...Electronic reference services (Libraries)...”
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24
The reference interview as a creative art /
Subjects: “...Reference services (Libraries)...”
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25
The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /
by Kovacs, Diane K. 1962-
Published 2007
Subjects: “...Electronic reference services (Libraries)...”
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26
Reference service : a perspective /
Published 1983
Subjects: “...Reference services (Libraries) -- Congresses....”
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27
Virtual reference best practices : tailoring services to your library /
by Kern, M. Kathleen.
Published 2009
Subjects: “...Electronic reference services (Libraries)...”
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28
Computer-based reference service /
Subjects: “...Reference services (Libraries) -- Automation....”
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29
Evaluating reference services : a practical guide /
by Whitlatch, Jo Bell.
Published 2000
Subjects: “...Reference services (Libraries) -- Evaluation....”
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30
Reference services administration & management /
Published 1982
Subjects: “...Reference services (Libraries) -- Management....”
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31
Understanding reference transactions : transforming an art into a science /
by Saxton, Matthew L. 1969-
Published 2002
Subjects: “...Reference services (Libraries)...”
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32
Evaluation of reference services /
Published 1984
Subjects: “...Reference services (Libraries) -- Evaluation....”
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33
Virtual reference benchmarks.
Published 2014
Subjects: “...Electronic reference services (Libraries) -- Evaluation....”
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34
The reference interview today /
by Knoer, Susan.
Published 2011
Subjects: “...Reference services (Libraries)...”
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35
A librarian's guide to telephone reference service /
by Yates, Rochelle, 1942-
Published 1986
Subjects: “...Telephone reference services (Libraries)...”
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36
Virtual reference service : from competencies to assessment /
Published 2008
Subjects: “...Electronic reference services (Libraries)...”
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37
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation /
Published 2000
Subjects: “...Electronic reference services (Libraries) -- United States -- Planning....”
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38
Virtual reference services : issues and trends /
Published 2003
Subjects: “...Electronic reference services (Libraries)...”
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39
Leading the reference renaissance : today's ideas for tomorrow's cutting-edge services /
Published 2012
Subjects: “...Reference services (Libraries) -- United States....”
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40
Assessing reference and user services in a digital age /
Published 2006
Subjects: “...Electronic reference services (Libraries) -- Evaluation....”
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41
Reinventing reference : how libraries deliver value in the age of Google /
Published 2015
Subjects: “...Reference services (Libraries)...”
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42
Implementing digital reference services : setting standards and making it real /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Conference Proceeding Book
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43
Cooperative reference : social interaction in the workplace /
Published 2003
Subjects: “...Reference services (Libraries)...”
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44
Library case studies in the social sciences,
by Slavens, Thomas P., 1928-
Published 1967
Subjects: “...Reference services (Libraries) -- Case studies...”
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45
Reference work; a textbook for students of library work and librarians
by Wyer, James Ingersoll, 1869-
Published 1930
Subjects: “...Reference services (Libraries)...”
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46
Current problems in reference service /
by Galvin, Thomas J.
Published 1971
Subjects: “...Reference services (Libraries) -- Case studies....”
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47
Depth classification and reference service & reference material : papers for discussion at the tenth All-India Library Conference, Hyderabad, 1-4 June 1953 /
Published 1953
Subjects: “...Reference services (Libraries)...”
Conference Proceeding Book
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48
Reference and information services : an introduction /
Published 1991
Subjects: “...Reference services (Libraries)...”
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49
Success in answering reference questions : two studies /
by Benham, Frances, 1937-2016.
Published 1987
Subjects: “...Reference services (Libraries)...”
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50
Microcomputers and the reference librarian /
by Dewey, Patrick R., 1949-
Published 1989
Subjects: “...Reference services (Libraries) -- Automation....”
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51
The evaluation of worldwide digital reference services in libraries /
by Liu, Jia, 1968-
Published 2007
Subjects: “...Electronic reference services (Libraries) -- Evaluation....”
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52
Reference and information services : a reader for today /
Published 1986
Subjects: “...Reference services (Libraries)...”
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53
Case studies in reference work
by Grogan, Denis Joseph
Published 1967
Subjects: “...Reference services (Libraries) -- Case studies...”
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54
Reference and information services : an introduction /
Published 2001
Subjects: “...Reference services (Libraries)...”
Book
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55
Puzzles and essays from "The exchange" : tricky reference questions /
by Anderson, Charles R., 1935-
Published 2003
Subjects: “...Reference services (Libraries)...”
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56
Reference and information services : a reader /
Published 1978
Subjects: “...Reference services (Libraries)...”
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57
Automation in library reference services : a handbook /
by Carande, Robert.
Published 1992
Subjects: “...Reference services (Libraries) -- Automation -- Management....”
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58
Rethinking reference : the reference librarian's practical guide for surviving constant change /
by Thomsen, Elizabeth.
Published 1999
Subjects: “...Reference services (Libraries) -- United States....”
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59
For information specialists : interpretations of reference and bibliographic work /
Published 1992
Subjects: “...Reference services (Libraries)...”
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60
Reference and information services : an introduction /
Published 2016
Subjects: “...Reference services (Libraries)...”
Book
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61
The virtual reference desk : creating a reference future /
Published 2006
Subjects: “...Electronic reference services (Libraries)...”
Book
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62
Reference renaissance : current and future trends /
Published 2010
Subjects: “...Reference services (Libraries) -- Congresses....”
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63
Reference and information services in the 21st century : an introduction /
by Cassell, Kay Ann.
Published 2006
Subjects: “...Reference services (Libraries)...”
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64
Reference and information services in the 21st century : an introduction /
by Cassell, Kay Ann.
Published 2009
Subjects: “...Reference services (Libraries)...”
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65
Reference and information services : an introduction /
by Cassell, Kay Ann.
Published 2013
Subjects: “...Reference services (Libraries)...”
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66
Reference and information services in the 21st century : an introduction /
by Cassell, Kay Ann.
Published 2011
Subjects: “...Reference services (Libraries)...”
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67
Advisory counseling for librarians
by Penland, Patrick R., 1918-
Published 1970
Subjects: “...Reference services (Libraries)...”
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69
The Reference librarian and implications of mediation /
Published 1992
Subjects: “...Reference services (Libraries)...”
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70
Introduction to reference work /
by Katz, William A., 1924-2004.
Published 2002
Subjects: “...Reference services (Libraries)...”
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71
Basics of genealogy reference : a librarian's guide /
by Simpson, Jack, 1970-
Published 2008
Subjects: “...Reference services (Libraries) -- United States....”
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72
Reference work and its tools.
by Mukherjee, A. K. 1908-1991.
Published 1964
Subjects: “...Reference services (Libraries)...”
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73
Introduction to bibliography and reference work ; a guide to materials and sources /
by Wynar, Bohdan S.
Published 1967
Subjects: “...Reference services (Libraries)...”
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74
Crash course in reference /
by Ford, Charlotte.
Published 2008
Subjects: “...Reference services (Libraries) -- Handbooks, manuals, etc....”
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75
Topical reference books /
Published 1991
Subjects: “...Reference services (Libraries)...”
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76
Reference readiness : a manual for librarians, researchers, and students /
by Hede, Agnes Ann.
Published 1990
Subjects: “...Reference services (Libraries)...”
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77
The truth about reference librarians /
by Manley, Will, 1949-
Published 1996
Subjects: “...Reference services (Libraries) -- United States -- Humor....”
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78
The accuracy of telephone reference/information services in academic libraries : two studies /
by Myers, Marcia J., 1941-
Published 1983
Subjects: “...Reference services (Libraries) -- Standards -- Northeastern States....”
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79
Online searching : the basics, settings, and management /
Published 1989
Subjects: “...Reference services (Libraries) -- Automation -- Management....”
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80
Reference interviews, questions, and materials /
by Slavens, Thomas P., 1928-2019.
Published 1994
Subjects: “...Reference services (Libraries) -- United States....”
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81
The virtual reference librarian's handbook /
by Lipow, Anne Grodzins, 1935-
Published 2003
Subjects: “...Electronic reference services (Libraries) -- Handbooks, manuals, etc....”
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82
The referral process in libraries : a characterization and an exploration of related factors /
by Hawley, George S., 1944-
Published 1987
Subjects: “...Reference services (Libraries)...”
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83
Effectiveness of users' information services in academic libraries in the Province of Nova Scotia /
Subjects: “...Reference services (Libraries)...”
Thesis Book
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84
Reference library methods,
by Warner, John
Published 1928
Subjects: “...Reference services -- (Libraries)...”
Book
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85
The Library and information manager's guide to online services /
by Hoover, Ryan E.
Published 1980
Subjects: “...Reference services (Libraries) -- Automation....”
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86
Assessment and accountability in reference work /
Published 1992
Subjects: “...Reference services (Libraries) -- Evaluation....”
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87
Reference work in the university library /
Subjects: “...Reference services (Libraries)...”
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88
The roles of reference librarians : today and tomorrow /
Published 1996
Subjects: “...Reference services (Libraries)...”
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89
Digital reference services /
Published 2003
Subjects: “...Electronic reference services (Libraries)...”
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90
Online searching : the basics, settings & management /
Published 1984
Subjects: “...Reference services (Libraries) -- Automation -- Management....”
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91
Reference services and library instruction /
by Kohl, David F., 1942-
Published 1985
Subjects: “...Reference services (Libraries)...”
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92
Personnel issues in reference services /
Published 1986
Subjects: “...Reference services (Libraries)...”
Book
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93
The digital reference research agenda /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- Congresses....”
Conference Proceeding Book
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94
Successful enquiry answering every time /
by Buckley Owen, Tim, 1948-
Published 2012
Subjects: “...Reference services (Libraries)...”
Book
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95
Improving telephone information and reference service in public libraries /
by Riechel, Rosemarie, 1937-
Published 1987
Subjects: “...Telephone reference services (Libraries)...”
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96
Library stock and assistance to readers : a textbook /
Subjects: “...Reference services (Libraries)...”
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97
Going live : starting and running a virtual reference service /
by Coffman, Steve.
Published 2003
Subjects: “...Electronic reference services (Libraries)...”
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98
Knowledge-based systems for general reference work : applications, problems, and progress /
by Richardson, John V., 1949-
Published 1995
Subjects: “...Reference services (Libraries) -- Automation...”
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99
The basics of readers' advisory work /
by Prytherch, Raymond John.
Published 1988
Subjects: “...Reference services (Libraries)...”
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100
Finding the source : a thesaurus-index to the reference collection /
by Shearer, Benjamin F.
Published 1981
Subjects: “...Reference services (Libraries)...”
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