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1
Designing and implementing virtual reference services a LITA guide /
Published 2013
Subjects: “...Electronic reference services (Libraries)...”
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2
IM and SMS reference services for libraries /
Subjects: “...Electronic reference services (Libraries)...”
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3
Citizen rights and access to electronic information : the 1991 LITA President's Program presentations and background papers /
Published 1992
Subjects: “...Reference services (Libraries) -- Automation -- Congresses....”
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