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Table of Contents: “….; Deb Hunt, Mechanics' Institute San Francisco; Information Edge -- Digital resources : digital libraries / Lisa Gregory, North Carolina Digital Heritage Center; Amy Rudersdorf, Digital Public Library of America -- Expanding the horizon of the MLIS / Melissa Fraser-Arnott, Queensland University of Technology-San José State University (QUT-SJSU) Gateway PhD Program -- Information needs : understanding and responding to today's information user / Heather O'Brien, University of British Columbia; Devon Greyson, University of British Columbia -- Finding information : information intermediation and reference services / Michelle Holschuh Simmons, San José State University -- Organizing information : technical services / Sylvia D. …”
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Table of Contents: “…A teaching and learning model from the Queensland University of Technology / Gillian Hallam and Helen Partridge, Australia -- Measuring and Mapping the Invisible : Alternative procedures to understand users' approaches to information in a university library / Gildas Illien, France -- Libraries Building Communities: the vital contribution of Victoria's public libraries : a report on a major research project of the Library Board of Victoria and the Victorian public library network / Debra Rosenfeldt, Australia.…”