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101
Meeting community needs : a practical guide for librarians /
by MacKellar, Pamela H.
Published 2016
Subjects: “...Public services (Libraries) -- Evaluation....”
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102
Public access microcomputers : a handbook for librarians /
by Dewey, Patrick R., 1949-
Published 1984
Subjects: “...Public services (Libraries)...”
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103
21st century access services : on the frontline of academic librarianship /
Published 2013
Subjects: “...Public services (Libraries) -- United States....”
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104
21st century access services : on the frontline of academic librarianship /
Published 2013
Subjects: “...Public services (Libraries) -- United States....”
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105
Serving the difficult customer : a how-to-do-it manual for library staff /
by Smith, Kitty, 1945-
Published 1993
Subjects: “...Public services (Libraries) -- United States....”
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106
How to use the Reading for an age of change series; a handbook for librarians
by Lyman, Helen H 1910-
Published 1963
Subjects: “...Public services (Libraries) -- Handbooks, manuals, etc...”
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107
Public access microcomputers : a handbook for librarians /
by Dewey, Patrick R., 1949-
Published 1990
Subjects: “...Public services (Libraries)...”
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108
How libraries and librarians help a guide to identifying user-centered outcomes /
by Durrance, Joan C.
Published 2005
Subjects: “...Public services (Libraries) -- Evaluation....”
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109
How libraries and librarians help : a guide to identifying user-centered outcomes /
by Durrance, Joan C.
Published 2005
Subjects: “...Public services (Libraries) -- Evaluation....”
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111
Our starving libraries studies in ten American communities during the depression years,
by Duffus, R. L. 1888-1972.
Published 1933
Subjects: “...Public services (Libraries) -- United States....”
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112
The purpose-based library : finding your path to survival, success, and growth /
by Huber, John J., 1958-
Published 2015
Subjects: “...Public services (Libraries)...”
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113
Commitment to service : the library's mission /
Published 1990
Subjects: “...Public services (Libraries) -- Congresses....”
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114
The library and the community /
by Jast, L. Stanley 1868-1944.
Published 1939
Subjects: “...Public services (Libraries) -- Great Britain....”
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115
It comes with the territory : handling problem situations in libraries /
by Turner, Anne M., 1941-
Published 2004
Subjects: “...Public services (Libraries)...”
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116
How to give your users the LIS services they want /
by Pantry, Sheila.
Published 2009
Subjects: “...Public services (Libraries)...”
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117
The purpose-based library : finding your path to survival, success, and growth /
Subjects: “...Public services (Libraries)...”
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118
Library 2.0 : a guide to participatory library service /
Subjects: “...Public services (Libraries)...”
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119
Learning to use the library in the junior high school; a manual consisting of individualized lessons to be given in English classes,
by Cleary, Florence Damon
Published 1936
Subjects: “...Public services (Libraries)...”
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120
Our starving libraries ; studies in ten American communities during the depression years /
by Duffus, R. L. 1888-1972.
Published 1933
Subjects: “...Public services (Libraries) -- United States....”
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121
Library instruction and reference services /
Published 1984
Subjects: “...Public services (Libraries)...”
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122
Library 2.0 : the librarian's guide to participatory library service /
by Casey, Michael E., 1967-
Published 2007
Subjects: “...Public services (Libraries)...”
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123
Managing facilities for results optimizing space for services /
by Bryan, Cheryl.
Published 2007
Subjects: “...Public services (Libraries) -- Planning....”
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124
Creating the customer-driven library : building on the bookstore model /
by Woodward, Jeannette A.
Published 2005
Subjects: “...Public services (Libraries)...”
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125
Creating the customer-driven library building on the bookstore model /
by Woodward, Jeannette A.
Published 2005
Subjects: “...Public services (Libraries)...”
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126
Library programs and services : the fundamentals.
Subjects: “...Public services (Libraries)...”
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128
Libraries in adult and fundamental education ; the report of the Malmö Seminar /
Published 1951
Subjects: “...Public services (Libraries)...”
Conference Proceeding Book
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129
Critical literacy for information professionals /
Subjects: “...Public services (Libraries)...”
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130
Designing instruction for library users : a practical guide /
by Svinicki, Marilla D., 1946-
Published 1988
Subjects: “...Public services (Libraries)...”
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131
The assertive librarian /
by Caputo, Janette S.
Published 1984
Subjects: “...Public services (Libraries)...”
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132
The best 100 free apps for libraries /
Published 2013
Subjects: “...Public services (Libraries) -- Technological innovations....”
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133
Managing facilities for results : optimizing space for services /
by Bryan, Cheryl.
Published 2007
Subjects: “...Public services (Libraries) -- Planning....”
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134
High tech, high touch library customer service through technology /
by Jurewicz, Lynn.
Published 2003
Subjects: “...Public services (Libraries) -- Technological innovations....”
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135
Book discussions for adults : a leader's guide /
by Balcom, Ted
Published 1992
Subjects: “...Public services (Libraries)...”
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136
Useful, usable, desirable : applying user experience design to your library /
Subjects: “...Public services (Libraries)...”
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137
High tech, high touch : library customer service through technology /
by Jurewicz, Lynn.
Published 2003
Subjects: “...Public services (Libraries) -- Technological innovations....”
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138
Studying the community a basis for planning library adult education services.
Published 1960
Subjects: “...Public services (Libraries) -- United States....”
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139
The uses of libraries /
Published 1927
Subjects: “...Public services (Libraries)...”
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140
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
Published 2013
Subjects: “...Public services (Libraries)...”
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142
The customer-focused library : re-inventing the library from the outside-in /
by Matthews, Joseph R.
Published 2009
Subjects: “...Public services (Libraries)...”
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143
Information seeking : basing services on users' behaviors /
Published 1987
Subjects: “...Public services (Libraries) -- Congresses....”
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144
Nordic public libraries, 2.0 /
Published 2010
Subjects: “...Public services (Libraries) -- Technological innovations -- Scandinavia....”
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145
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
Published 2002
Subjects: “...Public services (Libraries)...”
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147
An introduction to library science
by Butler, Pierce, 1886-1953.
Published 1961
Subjects: “...Public services (Libraries)...”
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148
New routes to library success : 100+ ideas from outside the stacks /
by Doucett, Elisabeth
Published 2015
Subjects: “...Public services (Libraries)...”
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150
Reader services in polytechnic libraries /
Published 1985
Subjects: “...Public services (Libraries) -- Great Britain...”
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151
What is user friendly? : Clinic on Library Applications of Data Processing, 1986 /
Published 1987
Subjects: “...Public services (Libraries) -- Congresses....”
Conference Proceeding Book
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152
Do you Web 2.0? : public libraries and social networking /
by Berube, Linda
Published 2011
Subjects: “...Public services (Libraries) -- Technological innovations....”
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153
Stellar customer service : training library staff to exceed expectations /
Published 2016
Subjects: “...Public services (Libraries) -- United States....”
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154
The digital age and local studies /
by Reid, Peter H.
Published 2003
Subjects: “...Public services (Libraries)...”
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155
Interfaces : relationships between library technical and public services /
by Intner, Sheila S.
Published 1993
Subjects: “...Public services (Libraries)...”
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157
Guide to the use of libraries ; a manual for students in the University of Illinois /
Subjects: “...Public services (Libraries) -- Illinois -- Handbooks, manuals, etc....”
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158
Handbuch Bibliothek 2.0
Published 2010
Subjects: “...Public services (Libraries) -- Technological innovations....”
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159
Getting started with evaluation /
Subjects: “...Public services (Libraries) -- Evaluation....”
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160
The role of public libraries in supporting adult independent learning : an interim assessment; a report.
Published 1974
Subjects: “...Public services (Libraries)...”
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161
The Right to information : legal questions and policy issues /
Published 1984
Subjects: “...Public services (Libraries) -- Congresses....”
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162
The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone /
by Dowd, Ryan
Published 2018
Subjects: “...Public services (Libraries)...”
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163
Getting Started with Evaluation /
Subjects: “...Public services (Libraries) -- Evaluation....”
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164
Information literacies for the twenty-first century /
Published 1990
Subjects: “...Public services (Libraries)...”
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165
Redesigning library services : a manifesto /
by Buckland, Michael K., 1941-
Published 1992
Subjects: “...Public services (Libraries)...”
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166
Evaluation of public services and public services personnel /
Published 1991
Subjects: “...Public services (Libraries) -- Evaluation -- Congresses....”
Conference Proceeding Book
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167
Defusing the angry patron : a how-to-do-it manual for librarians /
by Rubin, Rhea Joyce.
Published 2011
Subjects: “...Public services (Libraries) -- United States....”
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168
Teaching through the elementary school library /
Subjects: “...Public services (Libraries)...”
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169
Using qualitative methods in action research : how librarians can get to the why of data /
Published 2011
Subjects: “...Public services (Libraries) -- Evaluation....”
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170
Building library 3.0 : issues in creating a culture of participation /
by Evans, Woody.
Published 2009
Subjects: “...Public services (Libraries)...”
Book
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171
Creating the customer-driven academic library
by Woodward, Jeannette A.
Published 2009
Subjects: “...Public services (Libraries)...”
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172
Access services : the convergence of reference and technical services /
Published 1991
Subjects: “...Public services (Libraries)...”
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173
Creating the customer-driven academic library /
by Woodward, Jeannette A.
Published 2009
Subjects: “...Public services (Libraries)...”
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174
The library innovation toolkit : ideas, strategies, and programs /
Published 2015
Subjects: “...Public services (Libraries)...”
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176
Assessing information needs : managing transformative library services /
by Grover, Robert, 1942-
Published 2010
Subjects: “...Public services (Libraries) -- Planning....”
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177
The library innovation toolkit : ideas, strategies, and programs /
Published 2015
Subjects: “...Public services (Libraries)...”
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178
Yes! on demand : how to create winning, customized library service /
by Middleton, Kathy L.
Published 2017
Subjects: “...Public services (Libraries)...”
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179
Engaging in evaluation and assessment research /
by Hernon, Peter.
Published 2011
Subjects: “...Public services (Libraries) -- Evaluation....”
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180
Reaching out : innovation in Canadian libraries /
Published 2008
Subjects: “...Public services (Libraries) -- Canada....”
Government Document Book
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181
Getting started with evaluation /
Subjects: “...Public services (Libraries) -- Evaluation....”
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182
Unattended children in the public library : a resource guide.
Published 2000
Subjects: “...Public services (Libraries) -- United States....”
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183
Putting service into library staff training : a patron-centered guide /
by Bessler, Joanne M.
Published 1994
Subjects: “...Public services (Libraries) -- United States....”
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184
Foundations of library services : an introduction for support staff /
by Keeler, Hali R., 1952-
Published 2016
Subjects: “...Public services (Libraries) -- United States -- Handbooks, manuals, etc....”
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185
A guidebook for introducing library skills to kindergarten & primary grades /
by Beck, Margaret V., Carney, Vera M.
Published 1967
Subjects: “...Public services (Libraries)...”
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186
Serials and microforms : patron-oriented management : proceedings of the Second Annual Serials Conference and Eighth Annual Microforms Conference /
Published 1983
Subjects: “...Public services (Libraries) -- Congresses....”
Conference Proceeding Book
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187
Five steps of outcome-based planning and evaluation for public libraries /
Subjects: “...Public services (Libraries) -- Evaluation....”
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188
Five steps of outcome-based planning and evaluation for public libraries /
Subjects: “...Public services (Libraries) -- Evaluation....”
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189
It comes with the territory : handling problem situations in libraries /
by Turner, Anne M., 1941-
Published 2004
Subjects: “...Public services (Libraries)...”
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190
River Bend revisited : the problem patron in the library /
by Shuman, Bruce A.
Published 1984
Subjects: “...Public services (Libraries) -- Case studies....”
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191
Listening to the customer /
by Hernon, Peter.
Published 2011
Subjects: “...Public services (Libraries) -- United States -- Evaluation....”
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192
Dealing with difficult people in the library /
by Willis, Mark R.
Published 1999
Subjects: “...Public services (Libraries) -- United States....”
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193
Circulation, interlibrary loan, patron use, and collection maintenance : a handbook for library management /
by Kohl, David F., 1942-
Published 1986
Subjects: “...Public services (Libraries) -- Handbooks, manuals, etc....”
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194
Information services today : an introduction /
Published 2022
Subjects: “...Public services (Libraries)...”
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195
Information services today : an introduction /
Published 2015
Subjects: “...Public services (Libraries)...”
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196
New routes to library success : 100+ ideas from outside the stacks /
by Doucett, Elisabeth
Published 2015
Subjects: “...Public services (Libraries)...”
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197
Makerspaces : top trailblazing projects /
by Bagley, Caitlin A.
Published 2014
Subjects: “...Public services (Libraries) -- United States -- Case studies....”
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198
Deconstructing service in libraries : intersections of identities and expectations /
Published 2020
Subjects: “...Public services (Libraries) -- United States -- Psychological aspects....”
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199
The information commons /
Published 2004
Subjects: “...Public service (Libraries) -- United States....”
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200
The quality infrastructure : measuring, analyzing, and improving library services /
Published 2014
Subjects: “...Public services (Libraries) -- Evaluation -- Case studies....”
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