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1
The invisible librarian : a librarian's guide to increasing visibility and impact /
by Lawton, Aoife
Published 2016
Subjects: “...Public services (Libraries)...”
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2
The visible librarian asserting your value with marketing and advocacy /
by Siess, Judith A.
Published 2003
Subjects: “...Public services (Libraries)...”
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3
The visible librarian : asserting your value with marketing and advocacy /
by Siess, Judith A.
Published 2003
Subjects: “...Public services (Libraries)...”
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4
Creating the customer-driven library : building on the bookstore model /
by Woodward, Jeannette A.
Published 2005
Subjects: “...Public services (Libraries)...”
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5
Creating the customer-driven library building on the bookstore model /
by Woodward, Jeannette A.
Published 2005
Subjects: “...Public services (Libraries)...”
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6
Book discussions for adults : a leader's guide /
by Balcom, Ted
Published 1992
Subjects: “...Public services (Libraries)...”
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7
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
Published 2013
Subjects: “...Public services (Libraries)...”
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8
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
Published 2002
Subjects: “...Public services (Libraries)...”
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9
Creating the customer-driven academic library
by Woodward, Jeannette A.
Published 2009
Subjects: “...Public services (Libraries)...”
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10
Creating the customer-driven academic library /
by Woodward, Jeannette A.
Published 2009
Subjects: “...Public services (Libraries)...”
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11
River Bend revisited : the problem patron in the library /
by Shuman, Bruce A.
Published 1984
Subjects: “...Public services (Libraries) -- Case studies....”
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12
Listening to the customer /
by Hernon, Peter.
Published 2011
Subjects: “...Public services (Libraries) -- United States -- Evaluation....”
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13
Dealing with difficult people in the library /
by Willis, Mark R.
Published 1999
Subjects: “...Public services (Libraries) -- United States....”
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14
On the frontlines : coping with the library's problem patrons /
by Salter, Charles A., 1947-
Published 1988
Subjects: “...Public services (Libraries) -- Case studies....”
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