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1
The customer-focused library : re-inventing the library from the outside-in /
by Matthews, Joseph R.
Published 2009
Subjects: “...Public libraries -- United States....”
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2
Yes! on demand : how to create winning, customized library service /
by Middleton, Kathy L.
Published 2017
Subjects: “...Public libraries -- United States -- Administration....”
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3
Demonstrating results using outcome measurement in your library /
by Rubin, Rhea Joyce.
Published 2006
Subjects: “...Public libraries -- United States -- Planning....”
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4
Demonstrating results : using outcome measurement in your library /
by Rubin, Rhea Joyce.
Published 2006
Subjects: “...Public libraries -- United States -- Planning....”
Book
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5
River Bend revisited : the problem patron in the library /
by Shuman, Bruce A.
Published 1984
Subjects: “...Public libraries -- United States -- Case studies....”
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6
How libraries and librarians help a guide to identifying user-centered outcomes /
by Durrance, Joan C.
Published 2005
Subjects: “...Public libraries -- United States -- Evaluation -- Case studies....”
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7
How libraries and librarians help : a guide to identifying user-centered outcomes /
by Durrance, Joan C.
Published 2005
Subjects: “...Public libraries -- United States -- Evaluation -- Case studies....”
Book
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