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1
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
Published 2013
Subjects: “...Libraries -- Public relations....”
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2
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
Published 2002
Subjects: “...Libraries -- Public relations....”
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3
River Bend revisited : the problem patron in the library /
by Shuman, Bruce A.
Published 1984
Subjects: “...Libraries -- Public relations -- Case studies....”
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4
Dealing with difficult people in the library /
by Willis, Mark R.
Published 1999
Subjects: “...Public libraries -- Public relations -- United States....”
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5
Latchkey children in the library & community : issues, strategies, and programs /
by Dowd, Frances Smardo.
Published 1991
Subjects: “...Libraries -- Public relations -- United States....”
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7
On the frontlines : coping with the library's problem patrons /
by Salter, Charles A., 1947-
Published 1988
Subjects: “...Libraries -- Public relations -- Case studies....”
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