Library Catalog | Simmons University - "Libraries Public relations"

1

Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /

Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, PhD, editor.

Published 2013

Subjects: “...Libraries -- Public relations....”

Access E-Book

eBook

2

Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /

Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, editor.

Published 2002

Subjects: “...Libraries -- Public relations....”

Book

3

The virtual customer : a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas ; Reunião Satélite São Paulo, Brasil, August 18-20, 2004 = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information ; Colloque Satellite, São Paulo, Brasil, August 18-20, 2004 = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de informacion y biblioteca ; Reunión Satélite São Paulo, Brasil, August 18-20, 2004 /

The virtual customer : a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting São Paulo, Brasil, August 18-20, 2004 = O cliente... edited by Sueli Mara Soares Pinto Ferreira and Réjean Savard.

Published 2005

Subjects: “...Libraries -- Public relations -- Congresses....”

Conference Proceeding Book