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1
The customer-focused library : re-inventing the library from the outside-in /
by Matthews, Joseph R.
Published 2009
Subjects: “...Public libraries -- United States....”
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2
Library assessment in higher education /
by Matthews, Joseph R.
Published 2007
Subjects: “...Academic libraries -- Evaluation....”
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3
Library assessment in higher education /
by Matthews, Joseph R.
Published 2007
Subjects: “...Academic libraries -- Evaluation....”
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4
Library assessment in higher education /
by Matthews, Joseph R.
Published 2015
Subjects: “...Academic libraries -- Evaluation....”
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5
Choosing an automated library system : a planning guide /
by Matthews, Joseph R.
Published 1980
Subjects: “...Libraries -- Automation....”
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6
A Reader on choosing an automated library system /
Published 1983
Subjects: “...Libraries -- Automation....”
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7
Technology planning : preparing and updating a library technology plan /
by Matthews, Joseph R.
Published 2004
Subjects: “...Libraries -- Automation -- Planning....”
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8
Scorecards for results : a guide for developing a library balanced scorecard /
by Matthews, Joseph R.
Published 2008
Subjects: “...Public libraries -- Evaluation....”
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9
Reflecting on the future of academic and public libraries
by Hernon, Peter.
Published 2013
Subjects: “...Academic libraries -- Forecasting....”
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10
Reflecting on the future of academic and public libraries /
Published 2013
Subjects: “...Academic libraries -- Forecasting....”
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11
Managing with data : using ACRLMetrics and PLAmetrics /
by Hernon, Peter.
Published 2015
Subjects: “...Library statistics....”
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12
Measuring for results : the dimension of public library effectiveness /
by Matthews, Joseph R.
Published 2004
Subjects: “...Public libraries -- Evaluation....”
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13
Listening to the customer /
by Hernon, Peter.
Published 2011
Subjects: “...Libraries -- United States -- Evaluation....”
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14
Internet outsourcing using an application service provider : a how-to-do-it manual for librarians /
by Matthews, Joseph R.
Published 2002
Subjects: “...Libraries -- Automation -- Contracting out....”
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15
The impact of online catalogs /
Published 1986
Subjects: “...Online library catalogs....”
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16
Library information systems : from library automation to distributed information access solutions /
by Kochtanek, Thomas R.
Published 2002
Subjects: “...Libraries -- Automation....”
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17
Public access to online catalogs /
by Matthews, Joseph R.
Published 1985
Subjects: “...Online library catalogs....”
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18
Using online catalogs : a nationwide survey : a report of a study sponsored by the Council on Library Resources /
Published 1983
Subjects: “...Online library catalogs -- Use studies....”
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