Library Catalog | Simmons University - "Information services"

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Information ecology : mastering the information and knowledge environment /

Information ecology : mastering the information and knowledge environment / Thomas H. Davenport with Laurence Prusak.

by Davenport, Thomas H., 1954-
Published 1997

Subjects: “...Business information services -- Management....”

Book

2

The virtual customer : a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas ; Reunião Satélite São Paulo, Brasil, August 18-20, 2004 = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information ; Colloque Satellite, São Paulo, Brasil, August 18-20, 2004 = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de informacion y biblioteca ; Reunión Satélite São Paulo, Brasil, August 18-20, 2004 /

The virtual customer : a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting São Paulo, Brasil, August 18-20, 2004 = O cliente... edited by Sueli Mara Soares Pinto Ferreira and Réjean Savard.

Published 2005

Subjects: “...Information services -- Marketing -- Congresses....”

Conference Proceeding Book