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1
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation /
Published 2000
Subjects: “...Electronic reference services (Libraries) -- United States -- Planning....”
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2
Implementing digital reference services : setting standards and making it real /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
Conference Proceeding Book
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3
Designing and implementing virtual reference services a LITA guide /
Published 2013
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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4
Developing reference collections and services in an electronic age : a how-to-do-it manual for librarians /
by Cassell, Kay Ann.
Published 1999
Subjects: “...Electronic reference services (Libraries) -- United States....”
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5
Assessing reference and user services in a digital age /
Published 2006
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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6
Chat reference : a guide to live virtual reference services /
by Ronan, Jana.
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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7
Leading the reference renaissance : today's ideas for tomorrow's cutting-edge services /
Published 2012
Subjects: “...Electronic reference services (Libraries) -- United States....”
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8
Virtual reference services : issues and trends /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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9
Virtual reference service : from competencies to assessment /
Published 2008
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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10
Digital reference services /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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11
The desk and beyond : next generation reference services /
Published 2008
Subjects: “...Electronic reference services (Libraries) -- United States....”
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12
Digital reference services /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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eBook
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