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1
Designing and implementing virtual reference services a LITA guide /
Published 2013
Subjects: “...Electronic reference services (Libraries)...”
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2
Digital reference service
by Chowdhury, Gobinda.
Published 2004
Subjects: “...Electronic reference services (Libraries)...”
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3
The reference interview today : negotiating and answering questions face to face, on the phone, and virtually /
by Harmeyer, Dave, 1956-
Published 2014
Subjects: “...Electronic reference services (Libraries)...”
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4
Going live starting & running a virtual reference service /
by Coffman, Steve.
Published 2003
Subjects: “...Electronic reference services (Libraries)...”
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6
E-reference context and discoverability in libraries : issues and concepts /
Published 2012
Subjects: “...Electronic reference services (Libraries)...”
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7
Virtual reference training the complete guide to providing anytime, anywhere answers /
by Hirko, Buff.
Published 2004
Subjects: “...Electronic reference services (Libraries) -- Study and teaching -- Washington (State) -- Case...”
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8
Library web ecology : what you need to know as web design coordinator /
by Erdman, Jacquelyn Marie
Published 2009
Subjects: “...Electronic reference services (Libraries)...”
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9
Reaching diverse audiences with virtual reference and instruction : a practical guide for librarians /
Subjects: “...Electronic reference services (Libraries)...”
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10
New concepts in digital reference
by Lankes, R. David.
Published 2009
Subjects: “...Electronic reference services (Libraries)...”
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11
Reference and information services : an introduction /
by Cassell, Kay Ann.
Published 2013
Subjects: “...Electronic reference services (Libraries)...”
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12
Library Web sites creating online collections and services /
by Wilson, A. Paula.
Published 2004
Subjects: “...Electronic reference services (Libraries)...”
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13
IM and SMS reference services for libraries
by Bielskas, Amanda, 1974-
Published 2012
Subjects: “...Electronic reference services (Libraries)...”
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14
Reimagining reference in the 21st century /
Published 2015
Subjects: “...Electronic reference services (Libraries)...”
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15
Reinventing reference : how libraries deliver value in the age of Google /
Published 2015
Subjects: “...Electronic reference services (Libraries)...”
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16
Reinventing reference : how libraries deliver value in the age of Google /
Published 2015
Subjects: “...Electronic reference services (Libraries)...”
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17
Social software in libraries building collaboration, communication, and community Online /
by Farkas, Meredith G., 1977-
Published 2007
Subjects: “...Electronic reference services (Libraries)...”
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18
Virtually embedded : the librarian in an online environment /
Published 2014
Subjects: “...Electronic reference services (Libraries)...”
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19
Reimagining reference in the 21st century /
Published 2015
Subjects: “...Electronic reference services (Libraries)...”
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20
Digital reference services /
Published 2003
Subjects: “...Electronic reference services (Libraries)...”
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21
Content and workflow management for library web sites : case studies /
Published 2005
Subjects: “...Electronic reference services (Libraries)...”
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