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1
Selling to the new elite discover the secret to winning over your wealthiest prospects /
by Taylor, Jim, 1947-
Published 2011
Subjects: “...Affluent consumers....”
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2
Behavioral marketing : delivering personalized experiences at scale /
by Walters, Dave, 1968-
Published 2015
Subjects: “...Consumers' preferences....”
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3
Conquering consumerspace : marketing strategies for a branded world /
by Solomon, Michael R.
Published 2003
Subjects: “...Consumers' preferences....”
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4
Conquering consumerspace marketing strategies for a branded world /
by Solomon, Michael R.
Published 2003
Subjects: “...Consumers' preferences....”
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5
Power relationships : 26 irrefutable laws for building extraordinary relationships /
by Sobel, Andrew, 1955-
Published 2014
Subjects: “...Consumers -- Professional relationships....”
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6
What's the future of business? changing the way businesses create experiences /
by Solis, Brian.
Published 2013
Subjects: “...Consumers....”
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7
The one to one manager : real-world lessons in customer relationship management /
by Peppers, Don.
Published 2000
Subjects: “...Consumers' preferences....”
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8
Sharkonomics how to attack market leaders /
by Engeseth, Stefan.
Published 2012
Subjects: “...Consumers' preferences -- Longitudinal studies....”
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9
Managing customer experience and relationships : a strategic framework /
by Peppers, Don, Rogers, Martha, 1952-
Published 2017
Subjects: “...Consumers' preferences....”
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10
Trust : creating foundations for entrepreneurship in developing countries /
by Khanna, Tarun
Published 2018
Subjects: “...Consumers -- Developing countries....”
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11
Customer's new voice : extreme relevancy and experience through volunteered customer information /
by McKean, John, 1956-
Published 2015
Subjects: “...Consumer behavior....”
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12
Customer loyalty, retention, and customer relationship management
Published 2006
Subjects: “...Consumer behavior....”
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13
Customer experience innovation : how to get a lasting market edge /
by Dew, Robert, Allen, Cyrus
Published 2018
Subjects: “...Consumer satisfaction....”
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14
Customer satisfaction practical tools for building important relationships /
by Scott, Dru.
Published 2000
Subjects: “...Consumer satisfaction....”
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15
Slow down, sell faster! understand your customer's buying process and maximize your sales /
by Davis, Kevin.
Published 2011
Subjects: “...Consumer behavior....”
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16
Your customer rules! : delivering the Me2B experiences that today's customers demand /
Subjects: “...Consumer satisfaction....”
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17
Superior customer satisfaction and loyalty : engaging customers to drive performance /
by Goldstein, Sheldon D.
Published 2009
Subjects: “...Consumer satisfaction....”
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18
Managing the customer experience : a measurement-based approach /
by Wilburn, Morris, 1953-
Published 2006
Subjects: “...Consumer satisfaction....”
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20
How to win friends and influence profits the art of winning more business from your clients /
by Kean, David.
Published 2008
Subjects: “...Consumer satisfaction....”
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21
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system /
by Johnson, Michael D.
Published 2000
Subjects: “...Consumer satisfaction....”
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22
Customer retention : an integrated process for keeping your best customers /
by Lowenstein, Michael W., 1942-
Published 1995
Subjects: “...Consumer satisfaction....”
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23
Marketingziel Kundenbindung die Kundenkarte im Einzelhandel /
by Sielhorst, Thomas vor der.
Published 2009
Subjects: “...Consumer satisfaction....”
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24
Total access : giving customers what they want in an anytime, anywhere world /
by McKenna, Regis.
Published 2002
Subjects: “...Consumer satisfaction....”
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25
Human sigma : managing the employee-customer encounter /
by Fleming, John Howland.
Published 2007
Subjects: “...Consumer satisfaction....”
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27
The wallet allocation rule : winning the battle for share /
by Keiningham, Timothy L.
Published 2015
Subjects: “...Consumer behavior....”
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29
Customer-centered telecommunications services marketing
by Strouse, Karen G.
Published 2004
Subjects: “...Consumer satisfaction....”
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30
Winning with customers a playbook for B2B /
by Pigues, D. Keith.
Published 2010
Subjects: “...Consumer satisfaction....”
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31
Fundamentals of customer-focused management : competing through service /
by John, Joby, 1957-
Published 2003
Subjects: “...Consumer satisfaction....”
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32
The loyalty effect : the hidden force behind growth, profits, and lasting value /
Subjects: “...Consumer satisfaction....”
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33
Built for use : driving profitability through the user experience /
by Donoghue, Karen.
Published 2002
Subjects: “...Consumer satisfaction....”
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34
Trust, globalisation and market expansion
Published 2009
Subjects: “...Consumer behavior....”
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35
Pre-commerce how companies and customers are transforming business together /
by Pearson, Bob, 1962-
Published 2011
Subjects: “...Consumer behavior....”
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36
The ultimate question : driving good profits and true growth /
by Reichheld, Frederick F.
Published 2006
Subjects: “...Consumer satisfaction....”
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37
Location-based marketing for dummies /
by Strout, Aaron.
Published 2011
Subjects: “...Consumers -- Research....”
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