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1
Customer satisfaction practical tools for building important relationships /
by Scott, Dru.
Published 2000
Subjects: “...Consumer satisfaction....”
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2
The joyless economy the psychology of human satisfaction /
by Scitovsky, Tibor.
Published 1992
Subjects: “...Consumer satisfaction....”
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3
Buying styles simple lessons for selling the way your customer buys /
by Wilkinson, Michael, 1957-
Published 2009
Subjects: “...Consumer satisfaction....”
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4
Improving tourism and hospitality services
by Laws, Eric, 1945-
Published 2004
Subjects: “...Consumer satisfaction....”
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5
Measuring customer satisfaction
by Gerson, Richard F.
Published 1993
Subjects: “...Consumer satisfaction....”
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6
Secret service hidden systems that deliver unforgettable customer service /
by DiJulius, John R., 1964-
Published 2003
Subjects: “...Consumer satisfaction....”
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7
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
by Inghilleri, Leonardo.
Published 2010
Subjects: “...Consumer satisfaction....”
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8
Now, build a great business! 7 ways to maximize your profits in any market /
by Thompson, Mark.
Published 2010
Subjects: “...Consumer satisfaction....”
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9
What's the secret? to providing a world-class customer experience /
by DiJulius, John R., 1964-
Published 2008
Subjects: “...Consumer satisfaction....”
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10
Operations rules delivering customer value through flexible operations /
by Simchi-Levi, David.
Published 2010
Subjects: “...Consumer satisfaction....”
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11
Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary /
by Curtin, Steve.
Published 2013
Subjects: “...Consumer satisfaction....”
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12
How to win friends and influence profits the art of winning more business from your clients /
by Kean, David.
Published 2008
Subjects: “...Consumer satisfaction....”
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13
Marketingziel Kundenbindung die Kundenkarte im Einzelhandel /
by Sielhorst, Thomas vor der.
Published 2009
Subjects: “...Consumer satisfaction....”
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14
Consumer boycotts effecting change through the marketplace and the media /
by Friedman, Monroe.
Published 1999
Subjects: “...Consumer satisfaction....”
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15
Customer-centered telecommunications services marketing
by Strouse, Karen G.
Published 2004
Subjects: “...Consumer satisfaction....”
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16
Excellence every day make the daily choice-- inspire your employees and amaze your customers /
by Arussy, Lior.
Published 2008
Subjects: “...Consumer satisfaction....”
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17
Winning with customers a playbook for B2B /
by Pigues, D. Keith.
Published 2010
Subjects: “...Consumer satisfaction....”
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18
Six sigma in HR transformation achieving excellence in service delivery /
by Albeanu, Mircea.
Published 2010
Subjects: “...Consumer satisfaction -- Statistical methods....”
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19
Service quality measurement issues and perspectives /
Published 2013
Subjects: “...Consumer satisfaction -- Evaluation....”
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20
Modern analysis of customer surveys with applications using R /
Published 2011
Subjects: “...Consumer satisfaction -- Research -- Statistical methods....”
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21
Looking beyond the runway airlines innovating with best practices while facing realities /
by Taneja, Nawal K.
Published 2010
Subjects: “...Consumer satisfaction....”
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22
Building profit through building people making your workforce the strongest link in the value-profit chain /
by Carrig, Ken, 1957-
Published 2006
Subjects: “...Consumer satisfaction....”
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23
Prosperity for all consumer activism in an era of globalization /
by Hilton, Matthew.
Published 2009
Subjects: “...Consumer satisfaction -- Political aspects....”
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