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Reference and online services handbook : guidelines, policies, and procedures for libraries / edited by Bill Katz and Anne Clifford.
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Katz, William A., 1924-2004.
Published 1982
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Attracting, educating, and serving remote users through the Web : a how-to-do-it manual for librarians / edited by Donnelyn Curtis.
Published 2002
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Library services for online patrons : a manual for facilitating access, learning, and engagement / Joelle E. Pitts, Laura Bonella, Jason M. Coleman, and Adam Wathen, editors.
Published 2019
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