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Getting started in service design : a how-to-do-it manual for librarians / Joe J. Marquez and Annie Downey.
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Marquez, Joe J., 1970-
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Downey, Annie, 1974-
Published 2017
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Dynamic youth services through outcome-based planning and evaluation Eliza T. Dresang, Melissa Gross, Leslie Edmonds Holt ; foreword by Virginia Walter.
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Dresang, Eliza T.
Published 2006
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Demonstrating results using outcome measurement in your library / Rhea Joyce Rubin for the Public Library Association.
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Rubin, Rhea Joyce.
Published 2006
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Meeting community needs : a practical guide for librarians / Pamela H. MacKellar.
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MacKellar, Pamela H.
Published 2016
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Seven steps to an award-winning school library program / Ann M. Martin.
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Martin, Ann M. (School librarian)
Published 2012
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Demonstrating results : using outcome measurement in your library / Rhea Joyce Rubin for the Public Library Association.
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Rubin, Rhea Joyce.
Published 2006
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Dynamic youth services through outcome-based planning and evaluation / Eliza T. Dresang, Melissa Gross, Leslie Edmonds Holt ; foreword by Virginia Walter.
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Dresang, Eliza T.
Published 2006
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