Library Catalog | Simmons University

1

How to give your users the LIS services they want /

How to give your users the LIS services they want / Sheila Pantry and Peter Griffiths.

by Pantry, Sheila.
Published 2009

Book

2

Listening to the customer /

Listening to the customer / Peter Hernon and Joseph R. Matthews.

by Hernon, Peter.
Published 2011

Book

3

Identifying and analyzing user needs : a complete handbook and ready-to-use assessment workbook with disk /

Identifying and analyzing user needs : a complete handbook and ready-to-use assessment workbook with disk / Lynn Westbrook.

by Westbrook, Lynn.
Published 2001

Book

4

Enabling end users : information skills training /

Enabling end users : information skills training / Ann Poyner.

by Poyner, Ann.
Published 2005

Book

5

Perceptions of libraries and information resources : a report to the OCLC membership /

Perceptions of libraries and information resources : a report to the OCLC membership / principal contributors, Cathy De Rosa [and others].

Published 2005

Book