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1
The new rules of retail : competing in the world's toughest marketplace /
by Lewis, Robin, 1940-
Published 2010
Subjects: “...Consumer satisfaction....”
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2
User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers /
by Corn, Joseph J.
Published 2011
Subjects: “...Consumer satisfaction....”
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eBook
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