Library Catalog | Simmons University

1

Smart services : competitive information strategies, solutions, and success stories for service businesses /

Smart services : competitive information strategies, solutions, and success stories for service businesses / Deborah C. Sawyer.

by Sawyer, Deborah C., 1953-
Published 2002

Book

2

Delivering quality service : balancing customer perceptions and expectations /

Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry.

by Zeithaml, Valarie A.
Published 1990

Book

3

Managerial accounting for the hospitality service industries

Managerial accounting for the hospitality service industries [by] Clifford T. Fay, Jr., Richard C. Rhoads [and] Robert L. Rosenblatt

by Fay, Clifford T
Published 1971

Book

4

Women's paid and unpaid labor : the work transfer in health care and retailing /

Women's paid and unpaid labor : the work transfer in health care and retailing / Nona Y. Glazer.

by Glazer, Nona Y. 1932-
Published 1993

Book

5

Working in the service sector : a tale from different worlds /

Working in the service sector : a tale from different worlds / edited by Gerhard Bosch and Steffen Lehndorff.

Published 2005

Access E-Book

Book

6

Louie's lot /

Louie's lot / [by] E.W. Hildick.

by Hildick, E. W. 1925-
Published 1968

Book

7

Discovering the soul of service : the nine drivers of sustainable business success /

Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry.

by Berry, Leonard L., 1942-
Published 1999

Book

8

Model business plans for service businesses /

Model business plans for service businesses / William A. Cohen

by Cohen, William A., 1937-
Published 1995

Book

9

Constraining public libraries : the World Trade Organization's General Agreement on Trade in Services /

Constraining public libraries : the World Trade Organization's General Agreement on Trade in Services / Samuel E. Trosow, Kirsti Nilsen.

by Trosow, Samuel E.
Published 2006

Book

10

Career opportunities in travel and hospitality /

Career opportunities in travel and hospitality / Jennifer Bobrow Burns ; foreword by Joseph A. McInerney.

by Burns, Jennifer Bobrow.
Published 2010

Book