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1
Digital reference services /
Published 2003
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2
Fundamentals of reference
by Mulac, Carolyn.
Published 2012
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4
Digital reference services /
Published 2003
Book
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7
Fundamentals of reference /
by Mulac, Carolyn.
Published 2012
Book
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8
Digital versus non-digital reference : ask a librarian online and offline /
Published 2004
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9
Reference renaissance : current and future trends /
Published 2010
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11
The desk and beyond : next generation reference services /
Published 2008
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12
Introduction to reference work in the digital age /
by Janes, Joseph.
Published 2003
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13
Reference and collection development on the Internet : a how-to-do-it manual /
by Thomsen, Elizabeth.
Published 1996
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14
Virtual reference services : issues and trends /
Published 2003
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