Electronic reference services (Libraries) Reference services (Libraries) Information technology 12 Internet in library reference services 10 Reference librarians 10 Effect of technological innovations on 8 Electronic reference sources 5 more ... Reference books 5 Academic libraries 4 Reference services 4 Librarians 3 Libraries and the Internet 3 Professional ethics 3 Forecasting 2 Interviewing 2 Study and teaching 2 Bibliothèques 1 Bibliothèques universitaires 1 In-service training 1 Internet dans les services de référence (Bibliothèques) 1 Library information desks 1 Library technicians 1 Professional relationships 1 Services de référence 1 Services de référence électroniques 1 Teams in the workplace 1 Technologie de l'information 1 less ...