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Dealing with an international clientele communications, diplomacy and etiquette / Meri Meredith.
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Meredith, Meri.
Published 2004
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Library management singing in the rain ; part 1 / Volume 31, Number 8/9, Academic librarian : editor, Stephen O'Connor.
Published 2010
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Library management singing in the rain. Volume 32, Number 1/2, Academic librarian : Part 2 / [editor, Stephen O'Connor].
Published 2011
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Virtual reference training the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross.
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Hirko, Buff.
Published 2004
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The librarian as information consultant transforming reference for the Information Age / Sarah Anne Murphy.
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Murphy, Sarah Anne.
Published 2011
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