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1
Service quality crossing boundaries /
Published 2003
Subjects: “...Service industries -- Management....”
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2
5S for service organizations and offices : a lean look at improvements /
by Sarkar, Debashis
Published 2006
Subjects: “...Service industries -- Management....”
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3
Lean six sigma service excellence a guide to green belt certification and bottom line improvement /
by Taylor, Gerald M.
Published 2009
Subjects: “...Service industries -- Management....”
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