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7
Measuring for results : the dimension of public library effectiveness /
by Matthews, Joseph R.
Published 2004
Book
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8
Library programs : evaluating federally funded public library programs /
by Turock, Betty J.
Published 1990
Government Document Book
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13
The public library as public knowledge /
by Usherwood, Bob.
Published 1989
Book
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14
Measuring quality : performance measurement in libraries /
by Poll, Roswitha.
Published 2007
Book
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18
Scorecards for results : a guide for developing a library balanced scorecard /
by Matthews, Joseph R.
Published 2008
Book
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19
Worth their weight : an assessment of the evolving field of library valuation /
Published 2007
Book
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