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Measuring quality performance measurement in libraries / Roswitha Poll, Peter te Boekhorst.
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Poll, Roswitha.
Published 2007
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Managing with data : using ACRLMetrics and PLAmetrics / Peter Hernon, Robert E. Dugan, Joseph R. Matthews.
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Hernon, Peter.
Published 2015
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Measuring quality : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst.
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Poll, Roswitha.
Published 2007
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Boekhorst, Peter te, 1957-
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