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Reinventing reference : how libraries deliver value in the age of Google / edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.
Published 2015
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Social software in libraries building collaboration, communication, and community Online / Meredith G. Farkas.
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Farkas, Meredith G., 1977-
Published 2007
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Reinventing reference : how libraries deliver value in the age of Google / edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.
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Social software in libraries : building collaboration, communication, and community Online / Meredith G. Farkas.
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Farkas, Meredith G., 1977-
Published 2007
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Serving online customers : lessons for libraries from the business world / Donald A. Barclay.
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Barclay, Donald A.
Published 2014
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Reinventing reference : how libraries deliver value in the age of Google / edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.
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Instant messaging reference : a practical guide / Rachel Bridgewater and Meryl B. Cole.
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Bridgewater, Rachel.
Published 2009
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