Electronic reference services (Libraries) Reference librarians Reference services (Libraries) 10 Effect of technological innovations on 8 Information technology 7 Study and teaching 4 In-service training 3 more ... Librarians 3 Libraries and the Internet 3 Professional ethics 3 Academic libraries 2 Internet in library reference services 2 Reference services 2 Training of 2 Forecasting 1 Library information desks 1 Library technicians 1 Professional relationships 1 Teams in the workplace 1 less ...