Customer services Marketing Customer relations 4 Service industries 3 Advertising 2 Consumer profiling 2 Professions 2 more ... Relationship marketing 2 Technological innovations 2 Acquisition of electronic information resources 1 Advertising agencies 1 Communication in library science 1 Consumer behavior 1 Consumers 1 Decision making 1 Economic aspects 1 Emotions 1 Globalization 1 Internet marketing 1 Key accounts 1 Libraries 1 Libraries and electronic publishing 1 Market segmentation 1 Negotiation in business 1 Online databases 1 Online information services industry 1 Organizational effectiveness 1 Product design 1 Psychological aspects 1 Psychology 1 less ...