Customer services Libraries Public services (Libraries) 6 Administration 3 In-service training 3 Library employees 3 Public libraries 3 more ... Libraries and community 2 Organizational effectiveness 2 Reference services (Libraries) 2 Businesspeople 1 Consumer satisfaction 1 Creative ability in business 1 Effect of technological innovations on 1 Electronic reference services (Libraries) 1 Entrepreneurship 1 Evaluation 1 Information retrieval 1 Information services 1 Internet marketing 1 Libraries and distance education 1 Libraries and the Internet 1 Library Web sites 1 Library users 1 Marketing 1 Organizational change 1 Public relations 1 Quality control 1 Relationship marketing 1 User satisfaction 1 less ...